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PA American Water Urges Customers To Follow On Twitter
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PA American Water said this week it is now "tweeting" company news and updates for customers and others at Twitter.com/paamwater. The company's entry on Twitter follows fellow American Water subsidiary, West Virginia American Water, which successfully launched a Twitter pilot program last October.
Pennsylvania American Water is tapping the social networking site to provide information about customer programs, community initiatives, environmental projects and special events, as well as alerts and updates on water emergencies, boil water advisories and water and wastewater construction projects.
"Twitter is a powerful, real-time communications tool that will help us keep customers and other interested parties up-to-date on company news and activities," said Pennsylvania American Water President Kathy L. Pape. "We are excited about the ability to enhance our customer and community relations by connecting directly with everyone who follows us on Twitter."
Twitter is a free online social networking service that individuals and organizations around the world are using to communicate to others who subscribe to their updates. These updates, called "tweets," are limited to no more than 140 characters.
Because of the space limitations, Pennsylvania American Water customers who follow the company on Twitter will be advised to check the company's website for additional details, such as which streets are affected under boil water advisories.
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3/29/2010 |
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