The Public Utility Commission this week released a new video on shopping for electric suppliers describing the difference between fixed and variable rate electric rates in consumer contracts.

The video responds to recent consumer outrage over electricity prices spikes during recent cold winter weather.

PUC chairman Robert Powelson told the House Consumer Affairs Committee this week his agency has received about 9,000 consumer complaints concerning variable rates. He said variable rate electric plans work well for some customers and should not be abandoned, but variable rates are not ideal for consumers with a low risk tolerance.

Click Here to watch the video.  Visit the PUC’s PaPowerSwitch.com website for more information on how to pick an electricity and natural gas supplier that meets your needs.

NewsClips:

PUC Releases Video On Electricity Pricing

Lawmaker Promises Caps Coming On Variable Electric Rates

PUC Wants Speedier Process For Switching Electric Suppliers

PUC, Facing Customer Backlash, Seeks More Supplier Disclosure

Utility Regulators Move Swiftly On Rate Volatility Complaints

Op-Ed: Electric Choice Works, But Reforms Needed

Op-Ed: Electric Choice Program Is Not Working

Editorial: Ban Variable Power Rates

Related Stories:

Rep. Godshall: Tighter Controls Coming For Variable Electric Rates

Sen. Boscola Introduces Variable Rate Electric Pricing Legislation

PUC Seeks Comments On Accelerating Switching Times For Electricity Supply

Comments On New Electric Supplier Disclosure Statements Requested By PUC

3/24/2014